This request has been marked complete and can no longer be edited.
Which System(s)?
System 2
Status
✅ Complete — 2026-03-05
Status is managed by admins only.
Priority Level
Update or Solution Needed
Need to have the Transfer to Other User activated for Vendor Accounts.
We have toggled boxes and checked account settings as far as our qualifications can take us. The Transfer to Other User appears in the Status Corrected Harmonizer account as expected. The profile and account settings look correct. The same profile and account settings occur in the Vendor account and look correct as they do in the Harmonizer Status Corrected account.
The only difference we can see are the Harmonizer Account Type being "Master AFD Account" and the Vendor Account Type being "Commerce Bank Master Account AFD".
I have included screen shots of our journey through the System 2 settings.
Answer:
User Profile Groups vs. User Profile Classes
Within NexorONE®, user segmentation operates under a layered governance model that separates commercial structure from system permissions. User Profile Groups define the commercial and operational treatment of a client segment — including fee schedules, transaction limits, service eligibility, and routing configurations — ensuring consistent business rules across similar users. User Profile Classes, by contrast, define the functional permissions and capabilities available within the platform — such as transfer rights, reporting access, approval authority, and API usage. This separation allows institutions to maintain clear governance boundaries: Groups determine how clients are treated commercially, while Classes determine what actions they are authorized to perform, supporting scalability, compliance, and clean auditability.
Where Does This Occur?
Vendor Account Transfer Menu.
External Recording (Loom, etc.)
None provided
Attachments
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Attachment 4 — 4. Vendor Account Is Missing Transfer Menu
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Attachment 5 — 5. Vendor Account Group-Class
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Attachment 6 — 6. Vendor Account Type
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Attachment 7 — 7. Harmonizer Account Type
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To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.