🛠 Global Update Request

Request #21144 · June 18, 2026 · IT Ticket: Not yet assigned
Priority Level: High
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Which System(s)?
System 2
Status
Open
Status is managed by admins only.
Priority Level

Update or Solution Needed
Vendor Accounts Pending have 3 issues after they were accepted and accounts created.

1) Some Vendor Account User Profiles - Group are wrong. They are Status Corrected and not "Vendor".

2) Some Vendor Accounts were incorrectly assigned as (Master AFD Account) instead of (Commerce Bank Master Account AFD)

3) Some Vendor Accounts may have 2 accounts (Commerce Bank Master Account AFD) E.g.- ndlamini1210@gmail.com 

Vendor Accounts Pending have 3 issues after they were accepted and accounts created.

1) Some Vendor Account User Profiles - Group are wrong. They are Status Corrected and not "Vendor".

2) Some Vendor Accounts were incorrectly assigned as (Master AFD Account) instead of (Commerce Bank Master Account AFD)

3) Some Vendor Accounts may have 2 accounts (Commerce Bank Master Account AFD) E.g.- ndlamini1210@gmail.com 

Where Does This Occur?
In Vendor Accounts Pending.
In Vendor Accounts Pending.
External Recording (Loom, etc.)

Attachments

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Attachment 1 — Wrong-AFD-Account.jpg
Attachment 1
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Attachment 2 — Duplicate-AFD-Accounts.jpg
Attachment 2
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Attachment 3 — Wrong-Group.jpg
Attachment 3
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